The message- Items added to the backlog may disappear on a refresh because your team project marks them as "in progress". Resolve the issue where work items that are in progress may disappear on a refresh The issue is resolved and the message no longer displays. If you would like to keep these items associated, use 'Related' link type instead. Depending on your team's bug behavior setting, bugs may appear with requirements or tasks. This link goes to another work item that appears on the same backlog level as the work item you opened. Make sure this link goes to a work item within the same category as the work item you opened. Open the work item listed in the error message. To address this message, take the following action: See work item(s) 7 to either remove the parent to child link or change the link type to 'Related'." or "Work item 3 can't be reordered because its parent is on the same category". You may see a message similar to You cannot reorder work items and some work items may not be shown. Resolve the message that specifies work item IDs The issue is now resolved and the message no longer displays. Remove all parent-child links that exist among nested items of the same work item type or same category. Review the list of items to determine which items of the same type are nested.įor example, the following shows that a user story is a child of another user story. To address this message, take the following actions: You may see a message such as You cannot reorder work items and some work items may not be shown. Resolve the message that you can't reorder work items To understand more about same-category hierarchy, see the section Recommended configuration. The category a work item belongs to is determined by your process backlog levels and your team's selected bug behavior. Also, when you create parent-child links between work items that belong to the same category-such as the Requirements category or Task category-you create same-category links. When you link work items of the same type with parent-child links-such as bug-bug or user story-user story-you create same-category links. You break this natural hierarchy when you create same-category links between work items. Also, custom backlog levels may be added. Along with these work item types, other custom work item types may be added to backlogs and boards. The following image indicates the natural hierarchy for the Agile, Scrum, and Capability Maturity Model Integration (CMMI) processes. For other issues that may occur with multi-team ownership, see Configure a hierarchy of teams, Exercising select features with shared area paths. This article addresses issues that arise when you create parent-child links that don't obey the natural hierarchy defined for backlogs. Those items will appear when you change the "In progress" filter to Show. Items added to the backlog may disappear on a refresh because your team project marks them as "in progress". You cannot reorder work items and some work items may not be shown. Use this article to fix the issues that occur and that display one of the following messages: Also, the system may disable the drag-and-drop reorder feature. When you add parent-child links to work items not in the natural hierarchy, you'll receive a message that indicates reordering is disabled. Azure DevOps Services | Azure DevOps Server 2020 | Azure DevOps Server 2019 | TFS 2018 - TFS 2013Īzure Boards backlogs display a natural hierarchy of work items.